Marcella Gonzalez

Senior Director, Solutions Operations

Phoenix, Arizona

Area of Expertise

Technology solutions for a broad range of HHS programs; Arizona Medicaid policy and eligibility rules



Marcella Gonzalez has more than 25 years of consulting experience and excels at a broad range of disciplines, most notably leading translation of complex public programs to design and operate technology solutions. Marcella also has extensive experience overseeing all aspects of technology implementations and operations, as well as business operations and financial analyses for Medicaid, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), Child Welfare, Development Disabilities, and other public programs.

She pioneered solution delivery for Health-e-Arizona, which preceded Health-e-Arizona Plus (HEAplus) and is the Alluma subject matter and solution expert for HEAplus. She is the recipient of the 2016 Arizona Health Care Cost Containment System Service Champion (AHCCCS) Award, an award usually reserved for AHCCCS employees.